Privacy Policy

Overview

RJT Travels (“we,” “our,” or “us”) values the privacy of our customers and is committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to ensure its security.

Information We Collect

We collect various types of information in connection with the services we provide, including:

Personal Information

• Contact Information: Name, email address, phone number, and postal address.
• Identification Information: Passport number, driver’s license number, and other identification details required for travel arrangements.
• Payment Information: Credit card details and billing information.

Non-Personal Information

• Travel Preferences: Details of your travel preferences and history.
• Technical Information: IP address, browser type, operating system, and other technical information collected through cookies and similar technologies.

How We Use Information

• To Provide Services: To process bookings, manage travel itineraries, and provide customer support.
• To Improve Services: To analyze usage trends and improve our services and website functionality.
• To Communicate: To send updates, promotional offers, and other communications related to our services.
• Marketing Communications: You will only receive such communications if you have opted in, and you may opt out at any time.
• To Comply with Legal Obligations: To comply with legal requirements and protect our legal rights.

Sharing Your Information

• Service Providers: With third-party providers who perform services on our behalf.
• Legal Compliance: To comply with legal obligations and protect our rights and property.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• International Data Transfers: Information may be transferred internationally where needed to provide travel services.

Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free.

Your Rights

• Access: You can request access to your personal information.
• Correction: You can request correction of inaccurate or incomplete information.
• Deletion: You can request deletion of your personal information.
• Objection: You can object to processing in certain circumstances.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Payment Processing

All payment transactions are processed through secure third-party providers such as Square and PayPal. We do not store your full payment card details on our servers.

California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, request deletion, and opt out of the sale of personal data.

Use of Artificial Intelligence

RJT Travels may use artificial intelligence tools, such as OpenAI’s ChatGPT, to assist in content creation, general travel suggestions, and customer service support. We do not input sensitive personal information into AI systems without your consent.

We remain fully responsible for the outputs generated and ensure that recommendations and communications are reviewed by a human travel advisor prior to final delivery.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of changes by posting the new Privacy Policy on our website.